1. General information
1.1 What is personal data
Personal data is any information that discloses or may disclose the identity of the user. We adhere to the policy of data avoidance. As far as possible, we refrain from collecting personal data.
1.2 Handling of personal data
Personal data is used only for the purpose of establishing the contract, formulating its content, implementing or handling the contractual relationship (Art. 6 I S. 1 b DSGVO). In addition, personal data will only be processed if we have received your consent (Art. 6 I S. 1 a DSGVO). As a matter of policy, they will not be passed on to third parties. The data will only be passed on to the shipping company commissioned with the delivery for the fulfilment of the contract, insofar as this is necessary for the delivery of ordered goods. To complete payments, the necessary payment data will be passed on to the credit institution commissioned with the payment and, if applicable, to the commissioned and selected payment service provider. The processing of your personal data takes place exclusively within the EU, unless otherwise stated below.
1.3 Usage data
When visiting the website, general technical information is collected. That includes the used IP address, time, duration of the visit, browser type and, if applicable, the source page. This usage data is registered in a log file for technical reasons and can be used and stored for the purpose of statistical evaluation. There is no link between this usage data and your other personal data.
1.4 Registration data
Registration is required for the full use of the functions of our website. The registration data is collected through your corresponding entries and used for the specifically stated purpose according to your consent (Art. 6 I S. 1 a DSGVO).
1.5 Duration of storage
We store your personal data after the end of the purpose for which the data was collected, only as long as this is necessary due to legal (especially tax) regulations.
2. Your rights
You can request information from us as to whether we are processing personal data about you and, if this is the case, you have the right to be informed about this personal data and to receive the further information mentioned in Art. 15 DSGVO.
2.2 Right of rectification
You have the right to correct your incorrect personal data and to request the completion of incomplete personal data, in accordance with Art. 16 DSGVO.
2.3 Right of deletion
You have the right to claim the immediate deletion of personal data. We are obliged to delete them immediately, especially if one of the following reasons applies:
Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
You revoke your consent on which the processing of your data was based and there is no other legal basis for the processing.
Your data have been processed unlawfully.
The right of deletion does not exist insofar as your personal data is necessary for the assertion, exercise or defence of our legal claims.
2.4 Right of limitation of processing
You have the right to request the limitation of the processing of your personal data if:
you doubt the accuracy of the data and we therefore check the accuracy,
the processing is not legal and you refuse to delete it and instead demand the restriction of use
we no longer need the data, but you need the data to assert, exercise or defend legal claims,
you have filed an opposition to the processing of your data and it is not yet clear whether our legitimate reasons outweigh your reasons.
2.5 Right of data transferability
You have the right to receive your personal data in a structured, common and machine-readable format and you have the right to transfer this data to another controller without any hindrance from us, provided that the processing is based on consent or a contract and that the processing is carried out by us using automated procedures.
2.6 Right of withdrawal
If the processing of your personal data is based on consent, you have the right to revoke this consent at any time.
2.7 General and right of appeal
The exercise of your rights mentioned above is basically free of charge for you. You have the right to contact the responsible supervisory institution, the State Data Protection Commissioner, directly in the event of complaints.
3. Data security
3.1 Data security
All data on our website is protected by technical and organisational measures against loss, destruction, access, modification and distribution.
3.2 Sessions and cookies
If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis. You can unsubscribe from the newsletter at any time and can either be done by sending us a message via the contact options given in the imprint or via the link provided for this purpose in the newsletter.
5. Services of third party providers
5.1 Google Analytics
5.2 Social media links
We have our own social media pages at the third-party providers that can be reached via links from this website. By using these links you will be directed to the respective websites of the third party providers (e.g. Facebook, Twitter, Google+). As soon as you have called up the page of the third party providers, you are in the area of responsibility of the respective third party provider, so that their data protection declaration or their declarations on the use of data also apply. We have no influence on this, but to avoid unnecessary data transfer, we recommend that you log out of the respective third-party provider before using a link, so that the use of the link does not lead to the creation of user profiles by the third-party provider.
5.3 Google Web Fonts
5.4 LiveChat Drift
On our website we use Hotjar, an analysis software of Hotjar Ltd. (“Hotjar”) (http://www.hotjar.com, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, Europe). With Hotjar we have the opportunity to measure and evaluate your clicks, mouse movements etc. on our website. The information generated by the “tracking code” and “cookie” about your visit to our website is transmitted to the Hotjar servers in Ireland and stored there. Cookies from Hotjar can remain valid for up to 365 days. The following information is collected:
Specific data about your end device
The following information is collected in relation to your end device and your browser:
IP address of the terminal device (it is collected and stored in anonymous form);
Resolution of the screen/display of the terminal device screen;
terminal device type (individual terminal device identification features), operating system, and browser type;
geographical location (country only);
preferred language when displaying the Hotjar-based web page.
Mouse events (movements, position and clicks);
Randomly, Hotjar’s servers record information that is collected from our website and Hotjar’s website automatically. Among other things, the following data is recorded:
geographic location (country only);
preferred language when viewing the website;
date and time when the website pages were accessed.
This information is used by Hotjar to evaluate your use of our website, to generate reports on usage, and for other services related to website usage and internet analysis of the website.
If you do not want a recording, you can disable it by setting the DoNotTrack header in your browser. You can also prevent Hotjar from recording the data by clicking on the following link and following the instructions there: https://www.hotjar.com/opt-out.
To contact us regarding data protection, you are welcome to use the following contact options. Responsible in the sense of the DSGVO:
Brüsseler Straße 6
Phone: +49 (0) 2241-89632-00
Fax: +49 (0) 2241-89632-99